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Patient Satisfaction Survey

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Your Appointment

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About you

How did you hear about The New Foscote Hospital?

What made you choose The New Foscote Hospital (tick as many as applicable)
Are you a…
Are you visiting the hospital as a…

Your Experience at The New Foscote Hospital – Pre-admission

How would you rate your overall experience with the pre-admission process?
Did the hospital staff explain the admission procedure clearly?
Were you provided with all necessary information about hospital regulations (for inpatients – your stay, including room facilities and visiting hours)?

Your Experience at The New Foscote Hospital – Admission

Were you involved as much as you wanted to be in decisions about your care and treatment?
Did the consultant show you understanding when assessing your need for treatment?
Did your consultant explain everything to you in a way that was easy to understand?
Did you have sufficient time with your consultant during this visit or hospital stay
Did you have confidence that your consultant would deliver the appropriate care for you?
Did you find someone from the hospital staff to talk to about your worries and fears?
Were you given enough privacy when discussing your condition or treatment?
Was your pain adequately controlled during your stay at the hospital?
How did you rate the food and beverages served to you at the hospital during your stay?
Overall, did you feel you were treated with respect and dignity while you were in hospital?

Your Experience at The New Foscote Hospital – Discharge

How would you rate your overall experience with the discharge process?
Did a member of staff tell you about the medication side effects to watch for when you went home?
Were you provided with clear instructions about your post-discharge care?
Did hospital staff tell you who to contact if you were worried about your condition or treatment after you left hospital?

Other

How likely are you to recommend your consultant to friends and family if they need similar care or treatment?
How likely are you to recommend The New Foscote Hospital to friends and family if they needed similar care or treatment?
If you are happy for us to use any positive comments (anonymously) in our publicity materials, on our website and on social media, please check yes or no

Personal Information (Optional)

Name
Address

Thank you very much for taking the time to fill out our survey. We rely on your feedback to help us improve our services. Your input is greatly appreciated.

Speak to our team today

Get in touch to book an appointment, for further information, or to ask any question you wish. All contact is handled securely and confidentially.

Call us on

01295 252281

Message us on WhatsApp

+44 7470 996402