Being Informed Matters
We believe you have a right to be well informed about your care and that your health benefits. Knowledge takes away stressful concerns, to speed up recovery.
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A consistent focus
Good communication should start on your first contact with our hospital and continue throughout. During consultation, diagnosis, treatment and any aftercare you require.
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From everyone you meet
You might expect helpful conversations with your consultant, although others also contribute. All our staff are encouraged to communicate with and support patients..
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Offering clarity
Medical jargon, or vague statements may not be useful. Clear information which you can understand is of more value and the best way to share with you.
For Outpatients
Covering consultations, diagnostic testing, or imaging, medical treatment, or day surgery, From travelling to our hospital and parking, to what to do when you arrive.
Outpatient visitsFor Inpatients
From essentials before the day, to what to bring with you, admissions procedure, the facilities available to you, or your visitors and when you are discharged.
Staying with usFor Visitors
The wide ranging visiting hours, how to find us and park if you come by car. Together with any difference when you are coming to visit inpatients, or outpatients.
Welcoming visitorsThe two words ‘information’ and ‘communication’ are often used interchangeably but they signify quite different things. Information is giving out, communication is getting through.
Sydney J. Harris
Speak to our team today
Get in touch to book an appointment, for further information, or to ask any question you wish. All contact is handled securely and confidentially.
Call us on
01295 252281
Email us